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Book
Return Policy
Last Updated:
11/08/2006
1.Our
books are returnable. If a title isn’t moving in your
market, we want to get it back before a new edition makes
it obsolete. Thank you for giving it a chance on your
valuable shelf space. Our return period is normally
between 90 days and one year of the publisher’s invoice
date; however, we will accept the book for return after
one year as long as the edition is still in print. To keep
our products current, we update our titles every one and a
half to two years.
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2.
Return permission must be requested, so that we may issue
detailed packing and shipping instructions.
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3.Notice
of shortage or non-receipt must be made within 30 days of
the shipping/invoice date for domestic shipments; 60 days
for foreign.
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4.Books
damaged in transit are not the responsibility of the
publisher. Please make claims to the carrier.
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5.Returns
must be accompanied by your packing slip listing the
quantity, title, author, original invoice number and
invoice date. Books returned with this information will be
credited 100% of the invoice price, minus shipping.
Otherwise, it will be assumed the original discount was
60%. Some books have been returned to us when they should
have been returned to our distributor; books should be
returned to their source.
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6.Routing:
Ship books via parcel post (book rate) prepaid to
Whispering Pine Press, Inc. PO Box 1469, Spokane Valley, WA
99037-1469 USA
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7.
To qualify for a
refund, returned books must arrive here in good, resalable
condition. If they are not resalable, please don’t
bother to return them. If books are in good condition but
you are not willing to package them properly for the
return trip, please don’t waste your time and postage.
To package the books so that they will survive the trip,
we suggest that you wrap them in the same wrap you
received that they were sent to you. There are two
important steps in successful book packaging: Keep them
clean and immobilize them.
Place the stacked books in a plastic bag. This will
separate the dirty newsprint and greasy Styrofoam peanuts
or discs from the book edges and will prevent grit from
creeping between pages. To keep the books from shifting
(which causes scuffing), cut a shipping size and stuff it
tightly with dunnage. Since it has been our experience
that books shipped loose in oversize “jiffy bags”
always arrive scuffed, it is now our policy to refuse them
at the post office so they will be returned to the
bookstore. Do not use Jiffy bags!
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8.A
credit memo will be issued towards future purchases.
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| 9.Industry
tells us that it now costs more than eight dollars to
write a letter. Correspondence, packaging, and postage
cost s all a great deal in money and time ( and time is
money). Years ago when postage was cheap, it made sense to
return a slow-moving books. Today, however, many
bookstores are finding it is more cost effective to mark
down the books and move them out.
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We are an international publishing company that is looking for
distributors who would like to carry our line of books for sale.
We have special wholesale pricing available for distributors who
would like to offer our line of books to their customers either on
an international or local level.
Whispering
Pine Press, Inc. is becoming a reputable publishing company that
will publish quality and highly desirable books for anyone from
the age of 2 to 102! We have a tough and stringent demand
for manuscripts that must pass before being published. Your
company will convey the message to its customers that you value
high quality and inventory that will boost your profits.
Customer service is our number 1 priority, and our company will
not settle for less.
Wholesale
Policy
Last
Updated: 11/23/2001
Wholesale
Discounts
| 1
book |
No
Discount |
| 2-
4 books |
20%
off |
| 5-9
books |
30%
off |
| 10-24
books |
40%
off |
| 25-49
books |
42%
off |
| 50-74
books |
44%
off |
| 75-99
books |
46
% off |
| 100-199
books |
48%
off |
| 200
or more books |
50%
off |
Stop
orders can earn a 40% discount. Please add $1.75 per book
for shipping. Order using full title of book and/or ISBN
for identification.
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Terms.
Our terms are net 30 days from date of invoice. A finance
charge of 1 1/2 % per month will be added to all overdue
balances over 60 days.
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Credit.
Please submit orders on your purchase order form or
letterhead. Orders over $50.00 must be prepaid- or send
three trade and one bank reference.
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Resale
Numbers. Washington dealers must mention their resale
number with their order.
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Shipping.
Books are best shipped via the Postal Office’s “Book
Rate”. We can ship via truck, UPS or Federal Express,
but do not recommend them for long distances as the rate
are considerably higher. Shipping is FOB Spokane.
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Shortages
or non-receipt must be reported to us within 30 days of
the order date.
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Promotional
materials. We can supply photographs of all our
publications for your catalog work.
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Book
Trade. All USA Distributors
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| Orders
may be sent to Whispering Pine Press, Inc. PO Box 1469,
Spokane Valley, WA 99037-1469 USA . Telephone orders may be
placed by calling (509) 927-0404 from 8:00 a.m. to 5:00
p.m., PST Monday through Friday. Purchase orders may be
faxed to (509) 927-1550 at any time. Contact us by email
at : whisperingpinepress@hotmail.com |
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